Privacy Policy

Last Updated: September 2025

At Progentix Limited (“Progentix”, “we”, “our”, “us”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you use uplifta.ai and related services. We are committed to complying with applicable privacy and data protection laws in the regions where we operate and where our users are located. This includes, but is not limited to:

• the General Data Protection Regulation (GDPR) in the European Union and United Kingdom,
• the California Consumer Privacy Act (CCPA) in the United States,
• the Privacy Act 1988 and equivalent frameworks in Australia and New Zealand, and
• relevant privacy legislation in Canada and other jurisdictions.

Information We Collect

We may collect personal information such as:

• Contact details (name, email address, phone number)
• Payment information (processed securely by trusted third-party providers)
• Subscription and account details
• Usage data and analytics (via cookies, log files, and similar technologies)

We only collect personal information that is reasonably necessary to provide our Services.

How We Use Your Information

We use your personal information to:

• Provide access to our AI software and services
• Process payments and manage subscriptions
• Deliver updates, service notifications, and customer support
• Improve the functionality, security, and performance of our Services
• Comply with legal and regulatory requirements

We do not sell your personal information. We only share it with trusted third-party service providers (e.g. hosting providers, payment processors, analytics partners) who help us deliver the Services.

Cookies and Tracking

We use cookies and similar technologies to understand how our Services are used and to improve user experience. You can manage or disable cookies in your browser settings, though some features of the Services may not function properly without them.

Data Security and Retention

We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification, or disclosure. This includes secure, access-controlled systems and encryption where appropriate. We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy or as required by law.

International Data Transfers

Your information may be stored or processed on servers outside your country, including in Hong Kong, Australia, the United States, and other jurisdictions. Where data is transferred internationally, we take reasonable steps to ensure it is handled in compliance with applicable privacy laws.

Access to Your Information and Correction

You have the right to request a copy of the personal information we hold about you. If you would like a copy of some or all of your information, please email us at info@uplifta.ai. We want to make sure your personal information is accurate and up to date. You may ask us to correct, update, or remove information you believe is inaccurate. You may also request the erasure of your personal information, subject to applicable law. If you wish to make a complaint about how we have handled your personal information, please first contact us at info@uplifta.ai. We will respond within a reasonable timeframe, generally within 30 days. If you are not satisfied with our response, you may lodge a complaint with the appropriate data protection authority in your jurisdiction. Examples include:

• European Union/United Kingdom: Data Protection Authorities or ICO
• United States: Federal Trade Commission (FTC) or your state regulator
• Canada: Office of the Privacy Commissioner of Canada
• Australia: Office of the Australian Information Commissioner (OAIC)
• New Zealand: Office of the Privacy Commissioner

For users outside these regions, please contact your local privacy regulator.

Marketing Communications

We may send you service-related communications (e.g. billing, account updates). You may also choose to receive marketing communications about new features or services. You can opt out of marketing communications at any time by following the unsubscribe instructions in our emails or by contacting us.

Policy Updates

We review this Privacy Policy regularly. Any updates will be posted on our website with the “Last Updated” date. We encourage you to review this policy periodically to stay informed about how we handle your information.